Immediate actions
Keep people and pets away from standing water near electrical sources. Shut off water only if you can reach the control safely. Call emergency services for fire, collapse, gas, or life-safety risk.
Immediate water damage help
Protect people first. Avoid electrical hazards and unsafe areas, stop the source only when it is safe, then get help assessing the damage.
Availability, timing, scope, and pricing are confirmed by the independent provider.
Practical guidance
Keep people and pets away from standing water near electrical sources. Shut off water only if you can reach the control safely. Call emergency services for fire, collapse, gas, or life-safety risk.
A provider can ask about the source and extent, confirm whether the property is in the service area, and explain available assessment, extraction, and drying options.
Water can spread into adjacent materials, contents, and concealed cavities. Delays may make affected areas harder to assess and dry.
Common questions
Not every leak creates the same risk. Active flow, electricity, contaminated water, ceiling sagging, and structural movement call for extra caution.
Ready to explain what happened?