1. Protect people
Stay away from standing water near electricity, contaminated water, unstable ceilings, and structurally damaged areas.
Step-by-step incident guide
What to Do After Water Damage
Start with safety, limit the source when possible, document the event, and get the affected materials assessed.
- Situation
- Water intrusion
- Coverage area
- Houston, Texas
- Next step
- Call to confirm fit
This website is an information and referral service, not a restoration contractor. Providers are independent businesses.
Practical guidance
Use the answer to choose the next step
2. Limit the source
If safe, close a water valve or arrange an appropriate trade to stop continued intrusion.
3. Document and notify
Take photos and notes, save receipts, and contact the relevant property owner or insurer promptly.
4. Assess and dry
Visible water removal may not address hidden moisture. Professional assessment can help define extraction, drying, cleaning, and repair needs.
Common questions
Water damage questions, answered clearly
What should I photograph?
When safe, capture the source, affected rooms, damaged contents, visible water lines, and any steps taken to limit further damage.
Ready to explain what happened?